# Judging Airlines

as part of its collaboration with the SERC Pedagogic Service.

#### Summary

## Learning Goals

- Expose students to a real-world problem with data.
- To use ideas of center and variability to judge reliability of airlines.
- To recognize the need to combine ideas of center and variability to judge reliability.
- To understand the idea of reliability as consistency.
- Engage students in statistical thinking and working as a team.

## Context for Use

- Is appropriate for use at any time in an introductory statistics course.
- May be adapted for junior high, high school, and college-level instruction.
- Is most effective when students work in groups of 3-4.
- Lasts 50 - 75 minutes. The reading and individual students responses can take place prior to class and comparison of student reports can take place at a subsequent class or via an online class management system.

## Description and Teaching Materials

**Media article:**Students individually read the media article to become familiar with the context of the problem. This handout is available here. Airline Departure Media Article (Microsoft Word 35kB Oct8 09)**Readiness questions:**Students individually answer these questions about the media article to become even more familiar with the context and begin thinking about the problem. This handout is available here. Airline Departure Readiness Questions (Microsoft Word 33kB Oct8 09)**Problem statement:**In teams of three or four, students are given the problem statement and work on the problem in a group for 30 - 45 minutes. This time range depends on the amount of self-reflection and revision you want the students to do. The handout is available here. Airline DepartureProblem Statement (Microsoft Word 53kB Oct8 09)

Note: You can also provide students with an Excel file of the actual data airlines.xls (Excel 22kB Aug26 09).**Process of sharing solutions:**Each team writes their solution in a letter or memo to the client. Then, each team presents their solution to the class. Whole class discussion is integrated with these presentations to discuss the different solutions, the statistics involved, and the effectiveness of the different solutions in meeting the needs of the client.

The following supplies and materials are recommended for this activity.

- Computers with word-processing programs to write up their reports.
- Optional: Computers with programs such as Fathom and Excel
- Optional: Calculators
- Optional: Materials for students to create posters to share their solutions.

## Teaching Notes and Tips

- The purpose of the media article and the readiness questions is to introduce the students to the context of the problem. Depending on the grade level and/or your instructional purposes, you may want to use a more teacher-directed format or a more student-directed format for going through the article and the questions.
- Place the students in teams of three or four. If you already use teams in your classroom, it is best if you continue with these same teams since results may be better when the students have already developed a working relationship.
- Encourage (but don't require or assign) the students to select roles such as timer, collector of supplies, writer of letter, etc.
- Remind the students that they should share the work of solving the problem.
- As students work in groups, the teacher's role should be one of a facilitator and observer. Avoid questions or comments that steer the students toward a particular solution. Try to answer student questions with questions so that the student teams come to their own solutions.
- Watch the time and try to urge groups on if they are falling behind.
- If students seem to get off task and are not focusing on the data provided, direct them back to the actual data and task.
- If more follow-up is desired, after presentations and discussion, allow students to resume their groups and modify their models.

## Assessment

Assessment is an integral part of a model-eliciting activity. Each group is required to write a report to a "client" that describes their model, the reasoning that led to the model, and a justification of all decisions that are made based on the model. Group reports may be assessed for their clarity, completeness and the soundness of the explanations and justifications. In addition, instructors can decide if they wish to evaluate the students' presentations. Example rubric and scoring methods for student reports and presentations can be found at: https://engineering.purdue.edu/ENE/Research/SGMM/Problems/CASESTUDIESKIDSWEB/casestudies/airport/tools.htm

Follow-up questions to the activity may be used to assess student learning outcomes. For example,

- What do you think you learned from this activity?
- What questions do you have as a result of completing this activity?

Additional assessment items may be used depending on the purpose for using the activity and the nature of the course.

## References and Resources

- CAUSEweb includes other interesting activities for developing student understanding of related statistical content: http://www.causeweb.org/repository/StarLibrary/activities/
- More examples of model-eliciting activities can be found at: https://engineering.purdue.edu/ENE/Research/SGMM/Problems/MEAs_html and http://modelsandmodeling.net/