Developing and Disseminating CLASP Products and Services Meetings Synthesis
This synthesis reflects participants' small group discussions during the Summer 2024 CLASP GRANTED convening.
Participants of the summer 2004 CLASP Granted convenings discussed the current state of the Collaboratory and virtual professional development as well as opportunities to strengthen both. They identified that, while the Collaboratory is a vast source of information, including job descriptions, policy samples, and links to recordings, it is also difficult to navigate. They suggested that it could be strengthened through better discovery (e.g. a content management system with a directory structure, or otherwise organized so it's easier to navigate and search) and through developing a quick-start guide for those new to it. In terms of content, participants identified that it was important for the information to be kept up to date. Suggestions to crowdsource documents or resources from CLASP members may be a way to help make content more robust as well as to keep it up to date, with the caveat that this may also require vetting/standardization, and potentially relies on a team of volunteers. Another suggestion was to utilize connections from other organizations such as NCURA and NORDP, to help bolster the collection of resources. In terms of moving this forward, suggestions were made to explore possible solutions in creating a website or platform and to investigate logistics such as cost and how to maintain it, including whose responsibility it would be to maintain it.
Current virtual professional development opportunities include Coffee Chats, webinars, and the listserv. Participants agreed that these programs are strong due to the broad array of topics, including content that is responsive to community needs, the opportunity to disseminate expertise through the community, and frequent opportunities to engage. In addition, these are opportunities to build community by getting to know other members who present or participate. It was noted that these opportunities were not always captured for those who were unable to be at them in real time and that some of the topics covered could be more 'evergreen' to broaden the reach and longevity of the content. If captured through recordings or summaries, resources could be made available through the website and can be utilized as easy entry points for engagement for new members-allowing for a self-regulated increase in engagement over time.
In terms of prioritization, participants identified short (1-2 year) and long (5 year) priorities, which encompassed three themes: building a website, formalizing the organizational structure, and strengthening professional development offerings.
Develop a CLASP Website
The short-term priority for the website is simply building one, ideally with a public-facing side and a private, password-protected members-only area. The public-facing site could help institutions, funders, and recruiters understand what CLASP does, thereby documenting its value to institutions and funding agencies and could be used to advocate for resources. The private side of the website could be used to house the Collaboratory and its resources in an organized, searchable format. This would provide a stable, centralized location for materials and could be helpful from a management perspective by allowing multiple people to manage it rather than relying on a single Google Drive.
Formalize the Structure of CLASP
In terms of formalizing the structure of CLASP, in the short term, suggestions included putting together a steering committee, determining the leadership/management model for the organization and how they might be compensated for their work, putting together policies and a code of conduct, and exploring various models of organization and funding (e.g. LLC, nonprofit, membership dues, professional development registration fees, paid staff + volunteer, etc.). If a membership dues model were to be adopted, membership fees could be used to pay speakers and acquire tools (e.g. a Zoom account, association management system, and a website). This could also help CLASP down a path of intentional and permanent development rather than being organic or ad-hoc.
In the longer term, the group could organize committees for aspects such as managing professional development, managing the Collaboratory, monitoring the listserv, and more. Finally, communities of practice could be formed around particular important topics, identified by membership.
Strengthening Professional Development (PD) Opportunities
CLASP is already recognized as a leader in PD by and for SPOs. In addition to continuing the successful programs such as Coffee Chats and webinars, participants brainstormed about expanding to include more formal PD programming with formal speakers, with the potential to bring in external expertise. Value was placed in providing ongoing, frequent opportunities for newcomers to get mentoring and orientation, resources for new SPOs, and offering PD opportunities for faculty around important topics. In addition, there is an opportunity to have members develop programming wishlists, frame out resources, and for there to be guidance on best practices for running PD as well as how to develop new resources alongside a peer-review network to assess them.
Collaboratory
Currently:
- Strengths: wide range of resources available for members to access: job descriptions, policy samples, links to recordings
- Weaknesses: hard to find what you're looking for
- Audience(s): Currently aimed squarely at SP professional, not faculty. Should there be a section for faculty?
How/what can we improve?
- Better discovery: at least a directory structure with folders and subfolders, topical index, robust searchability, user-friendly interface, a QuickStart Guide to using the Collaboratory for newcomers, careful not to over-engineer
- Content: accessibility taken into consideration, up to date – community prompted to update materials regularly, recordings/transcripts/discussion notes of meetings and events
- Greatest Needs: Access Management, Content Management, defined relationship between Collaboratory and existing listserv/potential website
Ways to share resources:
- Solicit documents/resources from CLASP members
- Vetting/Standardization?
- Submitting as "price of admission" for participation in events?
- Periodic calls for membership to update resources. Different frequency for different data?
- Include/serve the needs of "lurkers"
- Post useful resources from funding agencies (NIH, NSF...)
- Make connections to/resources from other organizations: NCURA, NORDP, ...
Other ideas from the discussion:
- CLASP as a safe space: Need to develop a code of conduct that will be enforced. Reporting process for unacceptable behavior.
- Need task force to explore possible solutions: Google Drive, website, content management system
- Mechanics of moving to new platform. How? Who maintains? How to pay for?
- Who manages the new Collaboratory? LAG or other?
- Clarify roles and responsibilities in CLASP leadership
Virtual PD
Currently:
- Existing Activities: Coffee Chats, Webinars, listserv
- Strengths: Broad array of topics, content responsive to community needs, disseminate expertise through the community, frequent opportunities to engage, "Nobody will make that kind of content other than us."
- Weaknesses: Would like more of this content captured for those unable to be present in real time, would like more formative evaluation information from event participants
- Audience(s): Faculty and SP professionals
How/what can we improve?
- Website with public and members-only content
- More evergreen content rather than ephemeral. Materials and resources that can be shared/cited so those sharing their expertise to get professional credit.
Ways to share resources:
- People are coming for the content. Are they also coming for the community?
- Make easy entry points for new people - can start small and increase engagement over time.
Other ideas from the discussion:
- CLASP becoming a formal organization
- Documenting value to institutions and funding agencies, advocate for resources
- Membership fees could be used to pay speakers, acquire tools (zoom account, association management systems, develop website
- Intentional and permanent development rather than organic, ad-hoc.
- Role for other professionals in CLASP (Deans, provosts, administration, faculty...)
- Advisory committee?
- Help align with strategic values and demonstrate value
- Expanding membership
- Community standards of behavior and establishing process for response to adverse behavior. Mixed opinions on if CLASP is a safe space for people.
Top Priorities for the Long-Term (5 years)
- Develop a CLASP Website
- Public facing – telling our story for institutions, funders, recruiting
- Members-only private area
- Collaboratory that is searchable, browseable
- Easy to use
- Stable, centralized location for everything instead of relying on patchwork of institutional Google Drives
- Formalize the structure of CLASP
- Explore various models of organization and funding (LLC, nonprofit, membership dues, PD registration fees, paid staff + volunteer...)
- Committees for managing PD, submissions to Collaboratory, monitoring listserv, etc.
- Communities of practice around particular important topics
- Expand and strengthen PD offerings
- Recognized as a leader in PD by and for SPOs
- Formal content with formal speakers
- Intentional about bringing in external expertise
- Robust, ongoing discussions about group priorities and needs
- Ongoing, frequent opportunities for newcomers to get mentoring and orientation, resources for new SPOs
- More PD opportunities for faculty around important topics
Top Priorities for the Short Term (1-2 years)
- Website
- Public page as well as a password protected space
- Organizational Structure
- leadership/management model to determine sustainability of costs and resources/programs
- membership model, committee model, etc.
- examine our existing structure / resources
- targeted focus on policies
- develop a code of conduct
- PD Offerings and Programming
- more formal PD programming
- ongoing PD events like the Coffee Talks
- develop programming wishlists
- framing out resources for new SPO people and how to develop them
What are you interested in working on? (Where is the volunteer energy?)
- Website
- Exploring architecture
- Exploring website options
- Website and resource support
- Advancing listserv aspect
- Improving searchability
- PD/Programming
- LAC Fellowship/Grant webinars
- Workshop best practices
- CLASP webinars
- Peer review network (faculty-based)
- Organization structure
- Putting together a steering committee
- Staff member? Super-volunteer who receives a stipend?
- Rotating positions of fixed terms to make the work more manageable
- 501C3 volunteer based to help distribute burden?