Managing Service Expectations

Managing Service Expectations
EC 2016

File 96701 is a 1.4MB Acrobat (PDF)
Uploaded: Jul26 16
Last Modified: 2016-07-26 13:40:16

The file is referred to in 1 page
Sarah Penniston-Dorland and Cynthia Hall
This item is offered under a Creative Commons Attribution-NonCommercial-ShareAlike license You may reuse this item for non-commercial purposes as long as you provide attribution and offer any derivative works under a similar license.