Tuesday PM: Managing Service Expectations presentation slides

Tuesday PM: Managing Service Expectations presentation slides
Managing Service Expectations presentation slides at Early Career workshop 2015

File 71852 is a 1.2MB Acrobat (PDF)
Uploaded: Jul13 15
Last Modified: 2015-07-13 11:16:07
https://serc.carleton.edu/download/files/71852/tuesday_pm_managing_service.pdf

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Provenance
Rachel Beane, Bowdoin College and Laura Rademacher, University of the Pacific
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