This book by Catherine Palomba and Trudy Banta is a step-by-step guide that provides the most current practices for developing assessment programs on college and university campuses. Each chapter of the book addresses a specific aspect of assessment and is designed to walk users through various steps of the assessment process. The authors describe effective assessment programs and offer a thorough review of the most up-to-date practices in the field.
ISBN 0-7879-4180-8
find it in: Worldcat (for local availability) and Amazon.com [check Library of Congress]
